Shipping policy

Discreet Packaging

Why Don't We is a strong advocate for personal privacy, and we do whatever it takes to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The only identifying marks are your mailing address and ours. The name “Why Don't We” does not appear anywhere on the outside of your package.

Domestic Shipping Information

In most cases orders are processed to be shipped on the same day if the order is placed before 2:45pm (ET). 

Standard Shipping

Delivered in the eastern United States in 3-4 business days.

Delivered in the western United States, Alaska, Hawaii, or US Territories in 4-5 business days. These orders are delivered by the United States Postal Service. Standard shipping can be used for any destination including PO/APO/FPO addresses.

Expedited

Delivered in the western United States within 3-4 business days.

Place your order before 2:45pm (ET) Monday through Friday, and we will process your order that same day. These orders are delivered by the United States Postal Service.

International Shipping Information

Shipping rates can vary by country.  During checkout, you will see the specific shipping rates for your order before you place it. We are not responsible for any duties, customs, or taxes for orders shipped outside the United States. Orders will not be shipped until payment is received.

Shipping Exceptions

International orders might be delayed while they clear customs. DHL, and other carriers do not pick up or deliver on US holidays, which might delay your order. This will be noted when you checkout and in your online order status.

Frequently Asked Shipping Questions

Can I track my order?

You will be able to see the status of your order in your account. As soon as we ship your order you will receive an email with the tracking information.

What kind of packaging does my order come in?

Why Don't We products are shipped in non-descript envelopes and boxes with only our address on the mailing label.

When will my order be shipped?

See the status of your order in your account. Express delivery options  are shipped on the same day, if your order is received by 2:45 pm ET. Standard delivery orders are shipped within 24 to 48 hours. During checkout, our shipping options will indicate when you will receive your order.